EVP Global Business Excellence, Hinduja Global Solutions Inc
Head, Enterprise Quality, Business Excellence & KM, Infosys BPO
General Manager, TQ Six Sigma, LG-Philips Displays International, Hong Kong
Implemented Six Sigma in non-mfg functions across countries at LG-Philips Displays Intl
Led Infosys BPO to Capability Level 4 & Level 5 of eSCM-SP Certification
Implemented eSCM-SP at HGS that led to Capability Level 4 and Level 5 certification across India, Philippines & USA.
Designed & implemented a KM & Best Practice sharing programs at HGS
Created Operations Methodology, Transition Methodology & Audit Methodology at HGS
Six Sigma Master Black Belt & LEAN expert; Lead Assessor ISO 27001
Six Sigma Master Black Belt
Retail Logistician - VP/SVP/CSCO, See LinkedIn profile (www.linkedin.com/in/last-mile) for more details
eComm/Last Mile Fulfillment Excellence | Designed, Strategized & Executed Rapidly
Recognised by RCC as a SME for Retail Supply Chain and eComm Fulfillment Excellence
MSc - Master of Science (Supply Chain Management and Logistics) - Cranfield University
MBA - Master of Business Administration - Cranfield University
CCLP, Lean Six Sigma Black Belt (LSS BB), PMP, Retail Mgt Cert Graduate
Regional Account Manager, Metroland Media Group
Publisher & Marketing Consultant, Sandra Arthurs & Associates
Publications Sales & Marketing Manager, Johanns Printing Company
Strategic MarComm Project Manager and Sales Growth Champion.
Developed national marketing program for a Disaster Restoration Franchise. Sales revenue increased by 75% and the National Franchise Network grew by 65% within 18 months.
Publisher of a National Insurance Claims Management publication for 12 years. Published first Canadian Insurance Claims Manual & first Canadian Agri-Food Contact Directory.
MBA - Dalhousie
Master Communicator Certificate - Wilfred Laurier School of Management