My blog entry posted on September 8 is on: Keeping Focused on the Purpose of the Conversation.
When we argue about the speakers’ facts, we often miss their point. As we do, we create an atmosphere of adversity. Listening effectively help individuals make their point, quickly and clearly. Then they become receptive to listening to others with different views.
My blog entry, posted September 22, is on: Giving & Receiving Criticism.
Individuals who are upset and feeling helpless are often critical and blaming. But criticizing and blaming usually makes a situation worse and sometimes leaves lasting scars on a relationship. Good communicators know how to bring up issues and resolve differences without being critical. This entry offers many specific suggestions about what to say to achieve positive results.
To read my blog entries, please visit http://www.leslieroseseminars.com/blog/