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1-866-894-0009
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| Most Recent Positions | Accomplishments | Education |
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Technology Head
Manager
Project Leader/Analyst |
Technology professional with notable success supporting business critical applications and platforms for leading financial services organizations. Excels at building strong relationships between technology and business aimed at delivering pragmatic solutions. Hands-on experience with the complete software development lifecycle from initiation to implementation. |
Wealth Management ï?? Mutual Funds (Manufacturer) ï?? Portfolio Manager/Investment Counselor ï?? Banking ï?? Wholesale Finance Requirements Gathering ï?? Business Process Engineering ï?? Project Management ï?? Technology Rationalization ï?? Vendor Evaluation ï?? IT Risk and Audit Reviews ï?? Business Continuity Planning
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| Most Recent Positions | Accomplishments | Education |
|---|---|---|
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Software Quality Assurance Analyst/ Team leader
System Test Engineer
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By establishing a testing process I made a significant contribution to company goal- in order to deliver competitive, high quality software product to the market. Defined numerous software testing concepts to include Unit, Functionality, Regression, Data Transferring, System Integration, Performance, User Acceptance types of testing to provide better test coverage against the requirements. |
URALS Technical University, Yekaterinberg, Russia
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| Most Recent Positions | Accomplishments | Education |
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Computer Services App Consultant
Computer Services Consultant
System Software Manager |
In four weeks I turned sponsor hostility and management low point into successful high profile launch. Completed on time 6 month project that started mere 7 weeks before deadline – Went from no design to full launch saving a $200,000 late penalty Won Ford Suggestion Award for $15mm Cost Reduction, Revenue Boost Ran direct mail at 92% response rate |
Bachelor of Arts (Computer Science), York University Rescuing Troubled I.T. Projects
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| Most Recent Positions | Accomplishments | Education |
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Head of Customer Service Quality
CRM Manager
Manager – CRM & Database Marketing |
* Over 10 years of consumer banking experience in leveraging technology to meet varying business needs across multiple geographies. * Managed and led service quality and database marketing teams. * Set up Business Intelligence, Enterprise Data Warehouses and Operational CRM initiatives. Winner of the DM Review World Class Solution Award. |
Post Graduate in Business Administration Bachelor of Commerce Certified Business Analysis Professional (CBAP) |
| Most Recent Positions | Accomplishments | Education |
|---|---|---|
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SERVICE PROJECT MANAGER
FIELD SUPPORT ENGINEER
SUPPORT SPECIALIST |
> Re-established a plan that communicated new procedures and measures and provided timely reporting which increased field productivity 180%
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Electronic Technology Diploma, Computer Option, Durham College Sigma Plus Green Belt Lean Sigma System for Improvement |
| Most Recent Positions | Accomplishments | Education |
|---|---|---|
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Manager, Computer Services
Team Leader, Operations Support
Operations Analyst/Production Control Analyst |
Implemented the system operations and help desk solutions .
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Humber College Control Data Institute
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| Most Recent Positions | Accomplishments | Education |
|---|---|---|
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Director, Business Relationship Management, Sales and Marketing
Director of Applications Development
Director, E-Business Services |
Led stakeholders in identifying and prioritizing IT systems projects resulting in over $6m annual savings Managed technology deployment to over 750 in-store staff enabling reduction in retail out-of-stocks Reduced annual IT costs for North American Sales operation by 30% ($1m) Led extensive group of stakeholders in requirements and vendor selection for consolidation of 6 reporting systems |
Centennial College, Computer Systems Technologist PMP certification Tallan Technologies, Agile Software Development Techniques |