Hospital Logistics Technology Lead
Plexxus

Operations Manager
Nadiscorp Logistics Group Inc.

Canadian Division Warehouse Manager
Frito Lay Canada

WHAT?

Recommended a "just in time" supply chain model that would save 28% in labour without risk to service, in a hospital.

Implemented new technology that increased case rates by 15%, in a unionized environment.

Launched a retail credit card loyalty initiative in 9 months.

HOW?

With laser focus on the customer and comfort with chaos.

Wilfrid Laurier University, Honours Bachelor of Business Administration

Sunnybrook Veterans' Family Advisory Council, 2008 – current

Board of Directors (Treasurer), Condominium Association 2008 – current

Consultant
Gibraltar Solutions

Professional Services Manager
Centrix Consultancy Services

Principle Consultant
KNS Distribution

Accomp: Growth of professional services consultancy. Development of methodologies, best practice and management framework. Analysis, design and implementation of corporate IT projects. Business analysis, sales and account management
Interests: Development of efficient and effective IT infrastructures and practices through the use of Enterprise Architecture principles and ITIL type standards

Degree – Computing and Information Systems

Microsoft and Citrix Technical Certifications, VMWare Virtualization Technologies

Senior Management

Director Delivery Services / Production Support / Information Systems Services
Freddie Mac

Principal, Systems Development and Production Support
American Management Systems

Consultant
The World Bank Resident Mission

** DIRECTOR **
WORLD SCALE FINANCIAL SYSTEMS

SOFTWARE DEVELOPMENT
PRODUCTION SUPPORT

-Program lead for ~$100M accounting & corporate IT software delivery

-Quality Assurance Director achieving 95% standard operating practice & 90% SOX compliance

-Efficient IT Operations reducing reporting & accounting close delivery times 80% & 50%

-Voluntary staff turnover at 4%

-Key person dependency to 0

Program & Project Strategy & Delivery / Operations – Mininizing Risks and Maintaining Controls

Innovative Achiever – Visualization – Idea Originator – Corporate Team Member – Organizer – Unifier

Staff Engagement / Retention / Motivation / Development / Talent Scout / Enabler / Mentor / Monitor

IT Services Delivery Manager
IBM

Server Sales Specialist – iSeries (AS/400)
IBM

Systems Engineer
IBM

IT professional with a track record of taking challenges and delivering results.
MBA and BE have helped in resourcefulness and develop sound customer relationships. Expertise in Project Oversight, Defining Services Contracts, Resource Planning, Solution Selling.

Recognitions: EMEA Leadership Award, Hundred Percent Clubs, Excellence Awards.

Interested in IT Service Delivery, Product Sales.

MBA

B.E. (Electrical)

Memeber PMI, studying for PMP

Program Manager
ABN AMRO Bank

Manager Treasury Operations
ABN AMRO Bank

Deputy Manager Operations
ABN AMRO Bank

IT knowledgeable and with key awareness in quality assurance, risk management, audit, procedures and processes

Accomplishment in the following areas:
-Project and Program Management
-Business Continuity Management
-Compliance, Risk Management & Audit
-Implementation Management
-Banking Operations

Post Graduate Diploma in Business Administration

Post Graduate Diploma in Computer Science

B.Sc. (Geography, Physics, Mathematics

National E-Commerce Manager
DHL World Wide Express

Dimension & Weigh Manager
DHL World Wide Express

Bar Code Compliance Manage
DHL World Wide Express

An action oriented, national Operations Manager with over 20 years of senior level experience in operations, I.T., research and development and process analysis, with a proven performance and results in areas of Distribution and Logistics, Labor Relations, Human Resources Management, Budget Development and Administration, Cost Benefit Analysis and Control, Project Management, National Account Implementation, and Industrial and Process Re-engineering within the courier and freight industries.

I.T.I.L basics training

Crestcom Management training.

Project Planning

Senior ITIL Process Coordinator
Hudson's Bay Company

Development Centre Manager
Hudson's Bay Company

Board Director
CIPS

Seasoned IT professional, over 20 years experience.

Excels in Service Management (ITIL), Business Continuity, Process Optimization & Project Management.

Developed strategies & led tactical implementations resulting in productivity gains of 25% & continuous process improvements.

Well positioned to immediately contribute to cost saving, optimization & compliance initiatives.

CIPS Information Services Professional (I.S.P.)

Certified Business Continuity Professional (ABCP)

ITIL Certified (foundations)

Senior Management Consultant
DBM Systems

Project Manager
DBM Systems

Technical Director / Trainer
DBM Systems

Implemented an Inventory Accuracy Program.

Results:

– Accuracy > from 12% to 95%
– inventory $ < by $300K
– inventory days < by 48%,
– floor space > by 30%
– while maintaining a consistent level of customer service.

Implementation Project Manager
supporting multiple global ERP implementations.

Extensive supply chain knowledge.

* Willing to travel or relocate

PMP Certification. (2000) Project Management Institute member

CPIM Certification. (2007) Apics member

MS Dynamics Nav 2009 Core Setup and Financials

Solution Architect
Sungard Insurance Systems

Technical Lead
Sungard Insurance Systems

Software Engineer
Sungard Insurance Systems

BSA & SOLUTION ARCHITECT

Self-starter and team player, who takes pride in producing quality work.

18 years IT and over 15 years P&C insurance industry experience providing leading edge solutions.

Proven analytical and modeling skills, broad insurance knowledge and a strong background in software development enables me to be the ideal conduit between business users & developers.

Knowledgeable of insurance processes and systems; including policy, claims and billing; as well as

reinsurance, statistical reporting, industry standards and interfaces (incl. CSIO and IBC reporting)

Expert in design, elicitation & analysis of requirements, project management, and implementation