Regional Vice-President
UAP INC.

District Manager
UAP INC.

Executive with extensive experience leading industrial distribution businesses. Strategic thinker who is customer centric and who has a reputation of building winning teams that deliver outstanding financial performance. My areas of expertise are:

Seeking a position as president (CEO or COO) or executive vice-president with a progressive growth oriented company.

Master’s in business – M.Sc.

Bachelor in Economics – B.Sc.

Executive Director
Bronte Butterfly Foundation

Public School Trustee
Halton District School Board

Provincial Games Co-ordinator
Ontario Special Olympics

Managing not for profit, charity, business, Olympians and prof. athletes Susan engages strategic partners to generate awareness & create legacies with a passion and determination that delivers. An active leader and community advocate she develops and sustains collaborative opportunities for business, community groups, and media. Delivering results, awareness and millions, she creates unique community legacies and special event experiences.

Work/System Specific Training & Conferences

Finance, Law & Media Mentors

MSOffice & Social Media Training

Director of Food & Beverage
Niagara Clifton Group

Regional Director of Food & Beverage
ClubLink Corporation

Director of Operations
Expo Foods L.L.C.

Lead the reorganization of a Food & Beverage department with limited cost controls, no standardized inventory systems and an inability to determine profit.

 Created a cost control & inventory system to measure profit and deliver monthly P&L’s.
 Successfully opened Canada’s first Ruby Tuesday restaurant.
 Documented a 3% bottom line increase despite a 8% decrease in top line sales.

Ryerson University 1979-83

Brock University 2007

Dale Carnegie 2004-09

Senior Vice President, Strategic Business Planning
International Financial Data Services(IFDSCanada)

Director, Service Operations Central Canada
GE IT Solutions

Senior Management Consultant, Corporate Strategy & Change Practice
IBM Canada

Led .strategic planning process to defined short and long term business goals and measurements for the organization.

Restructured customer relationship management programs that strengthen performance, reduced costs and increased retention for major services and technology clients.

Defined and implemented multi-faceted Client Satisfaction Programs that achieved higher scores.

Certified Management Consultant (CMC), Ivey Executive Business Institute, IBM New York

Executive Programs, Walt Disney University of Disney

Executive Leadership Development Program, National Training Laboratory (NTL)