Profiles In Other

Page 1 of 212
Recent Positions

EVP Global Business Excellence, Hinduja Global Solutions Inc

Head, Enterprise Quality, Business Excellence & KM, Infosys BPO

General Manager, TQ Six Sigma, LG-Philips Displays International, Hong Kong


Implemented Six Sigma in non-mfg functions across countries at LG-Philips Displays Intl
Led Infosys BPO to Capability Level 4 & Level 5 of eSCM-SP Certification
Implemented eSCM-SP at HGS that led to Capability Level 4 and Level 5 certification across India, Philippines & USA.
Designed & implemented a KM & Best Practice sharing programs at HGS
Created Operations Methodology, Transition Methodology & Audit Methodology at HGS
Six Sigma Master Black Belt & LEAN expert; Lead Assessor ISO 27001



Intermediate CA

Six Sigma Master Black Belt

Recent Positions

Consultant, Government of Ontario

Director Planning & Project Manager, Loblaw Companies Limited & Symcor Inc.

Business Consultant, CIBC


I help organizations, leaders & teams connect business strategy with projects, people and doing the work to realize benefits and pay special attention to people change mgmt. and manage risks. As a trusted Project Management professional and consultant (15 + years - PMP), I am solutions driven and I communicate effectively, facilitate, connect & deliver. Expertise includes Strategic Planning, Change & Risk Mgmt., PMO, Governance, Process & Consulting.


Business Management

Transformation, Change & Risk Management

Project Management

Recent Positions

Senior Underwriter, Travelers Canada

Underwriter, The Dominion



- Investigated underwriting complaints, resolving nearly 60% of issues without further involvement
- Built relationships with brokers and customers to attract and retain profitable portfolio
- Improved and streamlined workflow processes in Staff Insurance department
- Trained and developed new underwriters and was a key resource for underwriting department
- Facilitator for workshops and training seminars


Bachelor of Arts, Wilfrid Laurier University

Chartered Insurance Professional, Insurance Institute of Canada

Recent Positions

President, EMBK Enterprises

Manager, Environmental Services, Ontario Region, Defence Construction Canada

Project Manager / Contaminant Hydrogeologist, Golder Associates Limited


- Joint Business Analysis Framework;
- Peer Review Training Package;
- Service Line Orientation Package;
- National Employee Awards Nomination Framework;
- Evaluation Criteria for Procurement of Environmental (i.e. Consulting) Services;
- Statement of Work Scheduling Requirements;
- Industry Outreach (EACO, ONEIA, APGO, CEO).


B.Sc. - Chemistry, Environmental Science, Geography - University of Toronto

M.Sc. - Earth Sciences - University of Waterloo

CMP - Institute of Professional Management

Recent Positions

Operations Manager, Vectrus International

Eastern Coordination Manager, Vectrus International

Eastern Coordination Manager, CSA Ltd


Managed a large scope of life-support services provided to manpower within multi-million dollar projects in support of the US Army forces in Kuwait for more than 12 years with outstanding success and highest Quality of performance for every sub-project, task or procedure. Fine-tuned processes in various areas realizing millions of dollars in cost savings. Created and lead cohesive teams that went on to export start performance to other areas of the organization.


MBA in General and Strategic Management

BC in Business Administration - Major Accounting

Recent Positions

Business Development Manager, Enomaly Inc

Business Development Consultant, Oracle Canada

Advisor Partner Sales, Tele-technologies Distribution of Canada


Increased revenue by 40% at Enomaly by addressing business sponsor needs. Generated a 40K contract based on engineering addressing a prospect's complex cloud architecture. Exceeded sales quota at Oracle by 15% by determining business pains and collaboration with Oracle extended teams.


BA Huron College University at Western

McMaster University Management Studies Certificate 2015

Recent Positions

Business Process Specialist, BlackBerry

Six Sigma Black Belt, Vodafone

Pilot Plant Operations Manager, DuPont Teijin Films


- Managed a project to define process, procedures and work instructions with 10+ subject matter experts over 8 months resulting in clear activities, roles and responsibilities for the service testing process

- Delivered step change in quality and reliability of pilot plant through continuous improvement and capital projects while managing a team of 10 through culture change; coached 2 Green Belts to deliver 50% reduction in plant downtime


MBA, BSc Mechanical Engineering

Six Sigma Green Belt Certified; Black Belt Trained

ITIL V3 Release, Control & Validation Certification

Recent Positions

Director, Credit Risk Audit, 2005 - 2016, The Bank of Nova Scotia

Senior Manager, Credit , Caribbean (1995-2000) and Asia/Pacific, (2000-2005), The Bank of Nova Scotia

Account Officer/Account Manager/Senior Manager, 1984 - 1995, Continental Bank/Lloyds Bank of Canada/ HongKong Bank of Canada


Assisted in the growth of all assigned portfolios. In addition, assisted in resolving numerous accounts that had deteriorated or recommended assignment to special accounts management. Re-worked numerous credit proposals for the benefit of the customer while satisfactorily adhering to the bank’s credit policy and procedures. Became a long term mentor for a number of bankers as a reference authority on proposals being developed.


Masters of Business Administration - Dalhousie University

Bachelor of Arts (Honours Economics and Commerce)

Page 1 of 212